Sales walkthrough

Reception is a digital front desk

Not a website builder. Not a chatbot bolted on afterwards. A receptionist that greets, answers from your business, and hands you the lead — even when nobody is at the desk.

Open an industry demo Start a 14-day trial

The path in four beats

01They arrive

After hours, mid-consult, on the tools — the phone that used to ring out still gets an answer.

02Reception greets

A chat bubble in your brand. Same job as the person at the front desk.

03It already knows

Trained on your prices and policies — load shedding, medical aid, call-out fees.

04The lead lands

Name, email, cellphone — in your inbox before the visitor closes the tab.

Physical desk vs Soft Aware Reception

Physical reception

  • Greets whoever walks in
  • Knows prices and policies
  • Takes a name and number
  • Goes quiet after hours / mid-job

Soft Aware Reception

  • Greets whoever lands on the page
  • Answers from your trained knowledge
  • Captures the lead to email or webhook
  • Still on when the desk is empty

Live industry demos

Twelve fictional South African businesses on *.softaware.net.za. Ask the question that usually jams the phone.

HospitalityCape Protea LodgeAsk: Do you have full solar/generator backup during load shedding? MedicalApex Family MedicalAsk: Do you accept Discovery Health, or do I need to pay cash upfront? PropertyHighveld Realty & LettingsAsk: We have two cats and combined income of R45,000. Can we view the 2-bed? TradesVolt & Flow Plumbing & SolarAsk: My inverter tripped and my geyser is leaking. What is the emergency call-out fee? AutoPrecision Auto & FitmentAsk: What would a 90,000 km major service cost on a 2019 Toyota Fortuner? Legal & financeVanguard Legal & AdvisoryAsk: What documents do I need for FICA, and what is your consultation rate? EducationOakridge Academy & ECDAsk: What are Grade 1 fees, and do you have aftercare in the holidays? Financial servicesBeacon Wealth & InsuranceAsk: I need car and household cover. What’s the excess, and what documents do you need? FitnessPulse Fitness & Padel ClubAsk: What’s the difference between month-to-month and 12-month, and how much is a padel court? LogisticsSwiftFreight ExpressAsk: What would a 40×40×40 cm, 8 kg parcel to Cape Town cost, and how long? SecuritySentinel Armed ResponseAsk: What is monthly armed response, and can I get a CCTV package quote? Beauty & wellnessGlow Aesthetic SpaAsk: Do you have a laser slot this Saturday, and do I pay a deposit?