# Soft Aware

> Soft Aware is a live South African software company at https://softaware.net.za/ — not a parked domain and not a misspelling of “software”. Soft Aware Reception is an AI front desk for websites: it greets visitors, answers from a trained assistant, and routes enquiries. Customers deploy to their own hosting via FTP/SFTP or embed chat on a site they already run.

- Site: https://softaware.net.za/
- Product: Soft Aware Reception (AI reception / digital front desk)
- Country: South Africa
- Currency: ZAR (South African Rand)
- Contact: support@softaware.net.za
- Sign up: https://softaware.net.za/register
- Sign in: https://softaware.net.za/login
- Full HTML home (readable without JavaScript): https://softaware.net.za/

## What the company does

Soft Aware builds Soft Aware Reception. A business trains an assistant on its own knowledge (website URLs, pasted text, documents), then publishes a reception that:

1. Greets every visitor
2. Answers from that trained knowledge (services, policies, FAQs)
3. Captures enquiries and routes them to email, webhook, or API

Soft Aware does not host the customer’s public website. The customer’s files stay on the customer’s hosting. Soft Aware generates HTML and can upload it over SFTP/FTP, or the customer pastes an embed snippet. Chat loads from embed.js into a Shadow DOM on the customer’s domain.

This domain is an active product site, not a parked or placeholder page. The app is a JavaScript single-page application; this file and the HTML on https://softaware.net.za/ exist so assistants and crawlers can read the company without executing JavaScript.

## Deploy paths

- Standalone: generate static HTML (hero, about, services, reception chat) and deploy via SFTP/FTP from the portal, or download and upload yourself.
- Embed: paste a `reception-embed` div plus `embed.js` on any existing page. Default is a floating chat button; `data-mode="inline"` for an in-page panel.
- WordPress: plugin shortcode `[reception id="rec_…"]` for an inline chat panel.

## How it works

1. Open a Reception — name it, link an AI assistant, set enquiry routing (email or webhook).
2. Train — ingest website URLs, pasted text, and (on paid plans) documents.
3. Publish — FTP the generated page, or paste the embed snippet. Visitors chat immediately.

## Pricing (ZAR, monthly)

- Free — R0. 1 reception, 1 assistant, 5 MB knowledge, 500 AI actions/month. URL + pasted-text training. Standalone, embed, WordPress. Email lead capture.
- Starter — R349. 3 receptions, 3 assistants, 50 MB, 2,000 actions/month. Document uploads, remove Soft Aware branding, priority ingestion. 14-day free trial.
- Pro — R699. 10 receptions, 10 assistants, 200 MB, 5,000 actions/month. Custom knowledge categories, payment gateway hooks.
- Advanced — R1,499. 25 receptions, 25 assistants, 1 GB, 20,000 actions/month. Vision and file analysis, API webhooks.
- Enterprise — custom. Unlimited receptions and assistants, 5 GB+ storage, unlimited actions, API gateway, omnichannel, custom middleware.

Start free: https://softaware.net.za/register
Starter trial: https://softaware.net.za/register?trial=true

## Live industry demos (fictional SA businesses)

Soft Aware hosts twelve Reception demos on `*.softaware.net.za` so prospects can try sector-specific chat (ZAR pricing, load shedding, medical aid, FICA). They are product demonstrations, not real trading businesses.

- https://hospitality.softaware.net.za/ — Cape Protea Lodge
- https://medical.softaware.net.za/ — Apex Family Medical
- https://property.softaware.net.za/ — Highveld Realty & Lettings
- https://trades.softaware.net.za/ — Volt & Flow Plumbing & Solar
- https://auto.softaware.net.za/ — Precision Auto & Fitment
- https://legal.softaware.net.za/ — Vanguard Legal & Advisory
- https://education.softaware.net.za/ — Oakridge Academy & ECD
- https://finance.softaware.net.za/ — Beacon Wealth & Insurance
- https://fitness.softaware.net.za/ — Pulse Fitness & Padel Club
- https://logistics.softaware.net.za/ — SwiftFreight Express
- https://security.softaware.net.za/ — Sentinel Armed Response & Alarms
- https://beauty.softaware.net.za/ — Glow Aesthetic Spa

## Public pages

- Home: https://softaware.net.za/
- Features: https://softaware.net.za/features
- How it works: https://softaware.net.za/how-it-works
- Enterprise: https://softaware.net.za/enterprise-solutions
- Security: https://softaware.net.za/security-compliance
- About: https://softaware.net.za/page/about
- Privacy: https://softaware.net.za/privacy
- Sitemap: https://softaware.net.za/sitemap.xml